5 Tech Trends Redefining the Customer Experience
We asked analysts and industry leaders what customer engagement trends they thought were key for 2017 and beyond.
From cutting-edge technologies such as IoT and bots to a new spin on old ideas, hot topics boil down to five key trends that will define the customer experience going forward.
In this ebook, learn:
Download now to find out more!
Read More
By submitting this form you agree to Genesys contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. Genesys web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Consumer Analytics, Cross Channel, Customer Analytics, Customer Data, Customer Relationship, Data Mining, Data-Driven Marketing, Digital Marketing, Display Advertising, Market Research, Marketing Analytics, Marketing Campaigns, Marketing Data, Marketing Insights, Marketing Metrics, Marketing Strategy, Online Marketing, Peer Influence, Targeting
More resources from Genesys
2017 Customer Service Trends: Operations Beco...
Your customers have a strong opinion of what makes a company customer-centric.
Customer service organizations must build on a foundation of o...
Increase Customer Service Agility With Cloud ...
Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses becoming increasingly comfortable wi...
5 Tech Trends Redefining the Customer Experie...
We asked analysts and industry leaders what customer engagement trends they thought were key for 2017 and beyond.
From cutting-edge technolog...
