Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

A comprehensive insight into Marketplaces, their role in e-commerce development, their main operating...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

For sales and marketing leaders operating in today's hyper-competitive world, their CRM system could...

In this instalment of the Experience Essential series, we show you how you can start delivering the right...

We are in the midst of a great flux for marketers. Google and other behemoth browsers have finally cemented...

Mapp Cloud brings customer acquisition and customer engagement together in one simple platform infused...

Digital marketing — and its importance in driving revenue — has rarely been more crucial for organisations...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....