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Few industries have changed more during the past decade than consumer packaged goods. In a landscape...

Breakthroughs in collaboration technology are helping companies of all sizes foster engagement with employees,...

Many financial services firms have automated the vast majority of key processes and customer experiences....

It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

Whatever the size of your organisation, this guide will help you choose, deploy, and optimise a CMS that...

Do you know when to approach your customers? What about—and maybe even more importantly—when not...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

The benefits of e-signature technology are far reaching. Today, e-signature technology is used around...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

With every week that passes, our dependency on paper wanes as digital processes are introduced into every...

Loqate have surveyed over 3,000 global consumers and 300 retail executives to bring you their latest...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...