76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

Pharmaceutical manufacturers lose so much revenue through B2B re-ordering errors. So why are more not...

Retail and hospitality employers face tough competition for frontline workers—but a flexible, employee-friendly...

With the emergence of next-generation smartphones and handheld devices in the late 2000's, eCommerce...

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

Dynamic, scalable and engaging — but you already knew that about webinars. What you didn't know is...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...