Digital experience personalization is a major priority for global business leaders and investment plans...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

As well as increased delivery volumes, ‘COVID sensitization' has led to customers expecting more. Last...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

This whitepaper serves as a preventative measure against wasted resources, providing marketers with: Download...

Digital marketing is, by its very nature, a dynamic place to be. We've seen an explosion in the amount...

Gong commissioned Forrester Consulting to create a Total Economic Impact Study to assess the relationship...

The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

See where the disconnect lies and discover how to bridge the gap with Sitecore. You probably already...