When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Best-in-class marketing organizations are extending their efforts beyond filling the top of the demand...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...