Retail and hospitality employers face tough competition for frontline workers—but a flexible, employee-friendly...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

There's nothing more gut-wrenching than seeing an Olympic hurdler stumble out of the blocks at the start...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

For many companies, the sales team sits at the heart of its profitability. Its ability to operate efficiently...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

Digital is the New Differentiator. Changing buyer preferences, ever-growing competitive threats, and...

Traditional organizations in virtually every sector are in some stage of a digital transformation journey....

We analyzed data from three different sources to create the first Global Customer Engagement Review....

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Software engineering teams were often among the best placed to adjust to 2020's shift to working from...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Learn how brands create, optimize, and deliver personalized experiences at scale. The customer experience...