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2022 Guide to Leading an Agent-Centric Contact Center

Published by: RingCentral

Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you're on an impossible mission.
In this eBook, you'll learn:
Read on for the tips, tricks, and insights that will enable you to grow your team's productivity, elevate their satisfaction, and ultimately deliver exceptional customer experiences predictably and at scale.

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Published: June 30, 2022 Lang: ENG
Type: Whitepaper Length: 20 pages

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