Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and how best to support the people who do such important work.
To understand what the future might look like, we talked with business and customer service leaders across industries and countries about what comes next. Five themes emerged that will dominate the new world of work.
Download our latest guide to see how the five themes translate into imperatives for service leaders and how leading customer service organizations are meeting the challenges with Slack.
Read More
By submitting this form you agree to Slack contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. Slack web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Collaboration, Technology
More resources from Slack
Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and how best to support the people who do such ...
Introducing Forrester's new study: The Total ...
Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often requires a feat of company-wide coordination....
Reinventing work in development teams
Software engineering teams were often among the best placed to adjust to 2020's shift to working from home (WFH). While colleagues in other parts o...
