In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen juridische...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Consumer-grade search is one of the hardest feature to get right as it includes multiple disciplines...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

As well as increased delivery volumes, ‘COVID sensitization' has led to customers expecting more. Last...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

Recent events have shown us that we can be effective, creative and productive working from anywhere –...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

The consumer-packaged goods (CPG) industry has changed dramatically in the past decade. Rapid digitalization...

Transforming digital marketing Your customers expect memorable moments at every brand touchpoint. And...

We've all experienced the widespread impact of the COVID-19 pandemic. From a business perspective, the...

Remote-Arbeit ist mittlerweile in vielen Unternehmenfester Bestandteil des Geschäftsalltags. Ziel dieses...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...