Self-scanning or Scan and Go shopping experiences were already making steady inroads across Europe entering...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

As digital transformation accelerates worldwide, consumers are flocking to the internet for everything...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

Guide to Electronic Signatures As work moves outside the walls of a traditional brick-and-mortar office,...

DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

As marketers, we can be a picky bunch. In an effort to put our best foot forward, we often use brand...

E-commerce professionals often find themselves navigating contradictions, weighing options and generally...

$19.2 billion. That's the amount of money that was spent just two years ago on third-party data (data...

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen...