The Digital Public Library is an association that operates and manages the digital services for their...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Customer expectations have increased dramatically over the past decade. Customers now expect brands to...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

There's been a lot for marketers to lament in the past year—and the imminent reduction in access to...

Marketing has become a bad word. Audiences are tired of the endless spam, calls from SDRs and the onslaught...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Why businesses are consolidating use of a single support solution for both customers and employees. The...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...