Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences....

Now more than ever, an enterprise's ability to understand the needs of their customers and respond quickly...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...