Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

Creating amazing customer experiences is critical to the success of your business. But implementing the...

How Five Leading Canadian Companies Engage Audiences in a Work-from-Home World. The threat of COVID-19...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

In a world where commercial success is increasingly defined by the quality of the customer experience...

Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...