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Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

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In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

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El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

The landscape has shifted for CMS, it used to be that big companies bought high end systems and adapted...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...