76% of consumers have permanently changed their buying behaviors (brand switching, cost rationalization,...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Business-to-business (B2B) manufacturers today are facing greater demand for frictionless buying experiences....

We've all experienced the widespread impact of the COVID-19 pandemic. From a business perspective, the...

As you are reading this, the entire annual gross domestic product of the United Kingdom is sitting in...

How can companies maximize their investments and take full advantage of the resources they already have...

In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

Sleigh your 2022 holiday marketing efforts with this tree-mendous guide Summer holidays are coming! You...

Deliver better customer experiences – even when the unexpected happens. Delivering a great customer...