Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

The Adobe Digital Economy Index offers the most comprehensive set of insights of its kind, based on analysis...

Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

See what your brand can accomplish with the right brand management software. These days, brand management...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...

Back in the day, brands' communications to their customers used to consist of a memorable message delivered...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Developing better marketing creative based on data-inspired insights can double revenue, according to...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...