Technology
Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...
Reimagine How Work Gets Done - Introducing Fujitsu Work Life Shift
It's time to reimagine a new future. The concept of the workplace has changed forever. It's no longer...
Unlocking the value of open economies with data
With the PSD2 and GDPR coming into play in 2018, the financial industry in particular will experience...
Digitising Financial Services Agreements
Many financial services firms have automated the vast majority of key processes and customer experiences....
3 Steps to Marketing Success
The key to accomplishing your customer-centric marketing goals is to experiment and test what works for...
Pricing Brew: Rethinking the Pricing Journey
Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...
Delivering Personalised Content for Dummies
The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...
Time to Replace Laser Scanners: Myth-busting Software Scanning
Last mile operations are complex and challenging. Delivery companies across the globe are increasingly...
Edgepetrol Boosts Their Pipe Feed by 300% With Gong
The Challenge: A UK-based software company, EdgePetrol wanted to optimise its sales process to ensure...
Inclusive Leadership Report
How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...
Digital Document Processes in 2020: A Spotlight on Financial Services
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
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