Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Sleigh your 2022 holiday marketing efforts with this tree-mendous guide Summer holidays are coming! You...

Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Across numerous industries, more nimble competitors are nipping at the heels of enterprise giants. The...

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

Business and technology leaders at companies large and small, across multiple industries, have identified...

Hoe kunt u sales digitaliseren? Branche-experts voorspellen dat succesvolle ondernemingen binnenkort...

Leading Bank Stops Automated Fraud. Banks and financial institutions focus on driving digital innovation...

Six ways marketing automation helps prove value and drive success. As a marketer, digital transformation...

How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...

It's an exciting time for marketers. In the era of digital transformation—where everyone and everything...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...