Simply put, Balmain's social media strategy is entertainment. The revolutionary Parisian brand ushered...

Whether those experiences take place face-to-face, on your website or at a conference, delivering on...

Laat niets aan het toeval over wanneer uw afdeling digitaal gaat. Branche-experts voorspellen dat succesvolle...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Self-scanning or Scan and Go shopping experiences were already making steady inroads across Europe entering...

About the Guide Stay on track. Without pausing creativity. It's time to automate the workflow processes...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

Ontdek hoe Contract Lifecycle Management (Contractlevenscyclusmanagement of kortweg CLM) helpt bij het...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

How is your organization encouraging inclusive leadership? Download our in-depth quarterly report to...

A smooth integration is key to the success of any digital transformation project. Many organisations...