Latest resources from ServiceNow

Published: February 21, 2023
Driving Radical Customer Service Innovation
How IT can help customer service adapt to changing demands in an unpredictable world.
Today's customers are facing unprecedented challengesâ€...

Published: March 28, 2023
Customer operations: Six best practices for c...
Learn six best practices of customer service and operations leaders for delivering consistent customer experiences even when the unexpected happens...

Published: January 21, 2022
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an ...