Latest Whitepapers
![Reinventing work - New imperatives for the future of working](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/ReinventingworkNewimperativesforthefutureofworking-500x300.png)
Reinventing work - New imperatives for the future of working
Following one of the most challenging years in business history, the pandemic has forced every company...
![The Total Economic Impactâ„¢ Of Slack For Technical Teams](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/TheTotalEconomicImpactOfSlackForTechnicalTeams-500x300.png)
The Total Economic Impactâ„¢ Of Slack For Technical Teams
Slack commissioned Forrester Consulting to conduct a Total Economic Impactâ„¢ (TEI) study and examine...
![Supercharge Your Marketing with Mapp](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/SuperchargeYourMarketingwithMappsDigitalServices-500x300.png)
Supercharge Your Marketing with Mapp's Digital Services
Mapp Cloud brings customer acquisition and customer engagement together in one simple platform infused...
![Building and Maintaining a Clean List of Subscribers](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/BuildingandMaintainingaCleanListofSubscribers-500x300.png)
Building and Maintaining a Clean List of Subscribers
Effective senders of mail employ focus and use data driven analytics to achieve not only effective delivery...
![The North Star Playbook](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/TheNorthStarPlaybook-500x300.png)
The North Star Playbook
The North Star Framework is a model for managing products by identifying a single, crucial metric (the...
![Making the Leap to a Digital-First Enterprise](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/MakingtheLeaptoaDigitalFirstEnterprise-500x300.png)
Making the Leap to a Digital-First Enterprise
With the arrival of the new decade came the ultimate catalyst of the digital era. But how are leaders...
![ROI Guidebook](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/ROIGuidebook-500x300.png)
ROI Guidebook
Amplitude is a product intelligence platform that helps teams around the world use their customer data...
![The state of contact centre transformation in the new digital world](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/Thestateofcontactcentretransformationinthenewdigitalworld-500x300.png)
The state of contact centre transformation in the new digital world
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...
![The Ultimate CX Agent Guide](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/TheUltimateCXAgentGuide-500x300.png)
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
![14 innovative personalisation ideas for the digital-first customer](http://martechpublishhub.com/wp-content/uploads/wpdm-cache/14innovativepersonalisationideasforthedigitalfirstcustomer-500x300.png)
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
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