Latest resources from NICE
![digital route logo](https://martechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
Published: July 5, 2022
Intelligent Authentication and Fraud Preventi...
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers with competitive context for evaluating se...
![digital route logo](https://martechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
Published: July 5, 2022
Knowledge Rocks! An introduction to knowledge...
NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible, and helpful content to customers, while helpin...
![digital route logo](https://martechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
Published: July 5, 2022
7 trainable soft skills for outstanding agent...
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only around 7% of their time actually coaching....