Microsoft is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers.

Latest resources from Microsoft

Published: February 27, 2023

Leading the Future of Field Service: Connecti...

Field service management teams want to keep costs down, while improving their customer service relationships.
This can be hard for organisati...

Published: March 5, 2023

5 Daunting Sales and Marketing Gaps and How t...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book. Discover how to close those gaps and transf...

Published: January 4, 2023

2017 State of Global Customer Service Report

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly li...